Privacy Policy

Last Updated: August 13, 2026

Welcome to NALEDI BAGS. Your privacy is important to us. This Privacy Policy explains how personal information is collected, used, and protected when visiting the website or placing an order.

1. Information Collected

When using the website, the following information may be collected:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Payment Information (processed securely by payment providers)
  • Order History
  • Device Information
  • IP Address
  • Browser Type

2. How Information Is Used

Personal information may be used to:

  • Process and deliver orders
  • Verify payments
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve the website and customer experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

3. Payment Security

Credit card information is not stored by NALEDI BAGS.

Payments are securely processed through trusted payment providers. Available payment methods may include:

  • Visa
  • Mastercard
  • Apple Pay
  • Credit Card
  • American Express

Payment information is encrypted during transmission.

4. Sharing Information

Personal information is only shared with trusted third parties when necessary to operate the business.

This may include:

  • Payment processors
  • Shipping and courier partners
  • Customer service providers
  • Technology partners that help operate the website

NALEDI BAGS does not sell personal information.

5. Marketing Emails

If a customer subscribes to the newsletter, marketing communications may include:

  • Product launches
  • Promotions
  • Special discounts
  • Brand updates

Marketing emails can be unsubscribed from at any time by clicking the unsubscribe link included in the email.

6. Cookies

The website uses essential cookies required for the proper operation of the store, including shopping cart functionality, checkout, security, and remembering preferences.

Cookies may be disabled through browser settings, although doing so may affect certain website features.

7. Data Security

Industry-standard security measures are used to help protect personal information against unauthorized access, disclosure, or misuse.

Although no online system can guarantee absolute security, reasonable measures are taken to safeguard personal information.

8. Privacy Rights

Depending on applicable laws, customers may have the right to:

  • Request access to personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Withdraw consent for marketing communications
  • Request information about how personal information is used

9. Third-Party Services

The website may contain links to third-party websites.

NALEDI BAGS is not responsible for the privacy practices or content of those third-party websites.

10. Children's Privacy

The website is not intended for children under the age of 18.

NALEDI BAGS does not knowingly collect personal information from children.

11. Changes to This Policy

This Privacy Policy may be updated from time to time.

Any changes will be published on this page together with the updated revision date.

12. Contact Us

For questions regarding this Privacy Policy, please contact:

NALEDI BAGS
Email: support@naledibags-cape.co.za
Response Time: 24–48 Business Hours