Terms of Service

Last Updated: August 13, 2026

Welcome to NALEDI BAGS. These Terms of Service govern the use of the website and the purchase of products. By accessing the website or placing an order, you agree to these Terms.

1. General

This website is operated by NALEDI BAGS.

Throughout the site, the terms “we,” “our,” and “us” refer to NALEDI BAGS.

By using this website, you confirm that you are at least 18 years old or are using this website under the supervision of a parent or legal guardian.

2. Products

Every effort is made to display products as accurately as possible.

However:

Product colours may vary depending on your screen.
Product images are for illustration purposes.
Minor differences between images and the delivered product may occur.

NALEDI BAGS reserves the right to discontinue any product at any time.

3. Pricing

All prices displayed on the website are shown in South African Rand (ZAR).

Prices may change without prior notice.

If a pricing error occurs, NALEDI BAGS reserves the right to cancel affected orders and issue a full refund.

4. Orders

Once an order has been placed, an order confirmation email will be sent.

NALEDI BAGS reserves the right to refuse or cancel any order for reasons including:

Suspected fraud
Payment authorization failure
Incorrect pricing
Product availability
Violation of these Terms

If an order is cancelled after payment, a full refund will be issued.

5. Payment

Secure payments may be accepted through:

Visa
Mastercard
Apple Pay
Shop Pay (where available)

Payments are processed by secure third-party payment providers.

NALEDI BAGS does not store full payment card information.

6. Shipping

Orders are processed within 1–3 business days.

Estimated delivery within South Africa is 6–10 business days after dispatch.

Delivery times are estimates and may vary due to courier delays or circumstances beyond reasonable control.

7. Returns & Refunds

NALEDI BAGS offers a 90-Day Money-Back Guarantee.

To qualify for a return:

The return request must be made within 90 days of receiving the order.
The item should be returned in its original condition, with tags and packaging where reasonably possible.
Proof of purchase may be required.

If an item is defective, damaged, or incorrect, please contact customer support as soon as possible for assistance.

For full details, please refer to the Refund Policy.

8. Promotions & Discounts

Discount codes:

Cannot be exchanged for cash.
Cannot be combined unless otherwise stated.
May expire without notice.
May be withdrawn at any time.

9. Intellectual Property

All content on the website—including text, graphics, logos, product descriptions, images, videos, designs, and branding—is the property of NALEDI BAGS or its licensors and is protected by applicable intellectual property laws.

Content may not be reproduced, distributed, modified, or used without prior written permission.

10. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt to interfere with the website’s security.
Submit false or misleading information.
Introduce malicious software or harmful code.
Infringe on the rights of others.

11. Limitation of Liability

To the maximum extent permitted by law, NALEDI BAGS shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the website or products.

Nothing in these Terms excludes or limits any consumer rights that cannot legally be excluded under applicable law.

12. Force Majeure

NALEDI BAGS shall not be responsible for delays or failure to perform caused by events beyond reasonable control, including but not limited to:

Natural disasters
Strikes
Government actions
Pandemic-related disruptions
Courier service interruptions
Power outages
Internet failures

13. Changes to These Terms

NALEDI BAGS reserves the right to update or modify these Terms of Service at any time.

Any changes will become effective upon publication on this page.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of South Africa, without prejudice to any mandatory consumer rights that may apply.